Refund Policy

You have 30 days from the delivery date to return your products if you are not satisfied with them.

You are responsible for the cost of returning the items. To initiate a return, email hello@colourderm.com and ask for a returns authorisation number (RAN).

Retain proof of postage as we will need it should the products not reach us in a timely manner.

Customer is responsible for shipping costs of returned items.

All approved refunds will be processed within 14 working days and will take a further 3-5 days to appear in your account.